Who we are
At Skin Architect, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://skinarchitect.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact forms
When you fill out a contact form on our website, we collect the information you provide, such as your name, email address, phone number, and message content. This data is used solely for responding to your inquiries and providing the services you request. We do not share this information with third parties without your explicit consent.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use analytics tools to track website performance and improve user experience. These tools may collect non-identifiable information such as your IP address, browser type, pages visited, and the time spent on our site. This data helps us understand user behavior and optimize our content.
Additionally, if you access our site through a marketing campaign on platforms like Facebook or Google Ads, we may track information using parameters such as the Google Click Identifier (GCLID). This helps us analyze the effectiveness of our advertising campaigns and improve our marketing strategies.
Who we share your data with
We do not share your personal data with third parties except as necessary to provide our services (e.g., website hosting providers) or comply with legal obligations. Any third parties involved are required to adhere to strict confidentiality and data protection standards.
We use Vagaro, a third-party platform, to manage appointment bookings, client communication, and other business-related services. When you use Vagaro to book services with us, your personal data is collected and processed by Vagaro in accordance with their privacy policy. This may include your name, contact information, payment details, and appointment history.
We recommend reviewing Vagaro’s privacy policy for more details on how they handle your data: Vagaro Privacy Policy.
We have access to the following information via Vagaro to manage your appointments and provide services: Name, Contact information (email, phone number), Appointment history, and Payment confirmations (note: payment details are processed securely by Vagaro and are not stored by Skin Architect). Skin Architect only uses this data to fulfill our services and ensure a smooth booking experience. We do not share this information with third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. No personal data is kept on our website, bur Vegaro will have access to your personal information if you have made a booking (see “who we share your data with”).
Your contact information
If you provide us with your contact information, we use it only for the purposes for which it was given, such as responding to inquiries or sending updates about our services. You can request the deletion or correction of your contact details by contacting us.
Additional information
f you have questions about how your data is used or if you wish to exercise your data protection rights, please contact us via email or phone, as provided on our website.
How we protect your data
We implement robust security measures to safeguard your data, including encryption, secure hosting, and regular system audits. Access to personal data is restricted to authorized personnel only.
What data breach procedures we have in place
In the event of a data breach, we will notify affected users and relevant authorities as required by law. We will also take immediate steps to contain the breach and prevent further unauthorized access.
What third parties we receive data from
We may receive anonymized or aggregated data from third-party analytics providers to better understand user demographics and preferences. This information does not identify individual users.
What automated decision making and/or profiling we do with user data
We do not perform automated decision-making or profiling based on user data.
Industry regulatory disclosure requirements
As a business operating in the skincare and wellness industry, we adhere to all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). If required, we will disclose your data to regulatory authorities to comply with legal obligations.
For further inquiries about this Privacy Policy or your personal data, please contact us at info@skinarchitect.co.uk.
Thank you for trusting Skin Architect with your personal information.